Personal Skills Development

Pet First Aid

Be prepared to care for your pet, as you would with any other member of your family! Our furry friends can be very curious and unfortunately, accidents do happen. Along with providing food and toys, responsible pet owners should also…

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Supporting the Bereaved

This training has been developed by Southampton Voluntary Services (SVS). The training will provide individuals and organisations with the information they need to support the bereaved. Southampton Voluntary Services (SVS) is the umbrella body for local voluntary and community groups…

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Time Management

Accreditations: CPD Approved Good Time Management will improve and enhance the time spent in the workplace and can even go a long way to improving the quality of the work you produce. For most people however this is easier said…

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Your Personal Development

Accreditations: CPD Approved A key part of your progression within the adult social care sector will be focused on your personal development. In a number of sectors it is even a legal requirement to continue to develop your skills and…

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Project Management

Accreditations: CPD Approved The effective management of projects is an essential skill in many workplaces. Correct control of stages and different aspects of projects helps to increase the chances of projects being successful. There are many tools and approaches to…

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SMART Objectives

Setting clear and precise goals and objectives ensure that everyone is working towards the same goal, allowing for business and personal growth. Objectives clarify priorities and allow employees to allocate their time and resources more effectively. They also introduce a…

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Sales Skills

Accreditations: CPD Approved The course will start by providing an overview of the basic rules for sales people, along with the right mindset, self-assessment and the goals you’ll need in the short, medium and long term. It’ll cover cold calling,…

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Task Automation with AI

Unlock the power of AI to streamline your daily tasks and workflows with our hands-on, tutor-led training course. Designed for professionals with a basic understanding of automation concepts, this intermediate-level course dives into real-world applications of AI-powered automation tools. Through…

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The Care Certificate

Course Description The Care Certificate is a nationally agreed set of standards that detail the learning outcomes and requirements that health and social care support workers are expected to be trained in before they can work unsupervised. The Care Certificate…

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Principles of Communication

Accreditations: CPD Approved When working in the adult social care sector, communicating is essential to develop your understanding of a service user’s needs, so you can provide them with the support they require. If the information exchanged is inaccurate or…

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Negotiation

Accreditations: CPD Approved Negotiation is a basic means of getting what you want from others. It’s a back and forth communication designed to reach an agreement when you and the other side have some interests that are shared and others…

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Objective Setting

Accreditations: CPD Approved Setting clear and precise goals and objectives ensure that everyone is working towards the same goal, allowing for business and personal growth. Objectives clarify priorities and allow employees to allocate their time and resources more effectively. They…

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Presentation Skills

Accreditations: CPD Approved Giving a successful presentation can be one of the hardest parts of many people’s jobs. Ultimately preparation will be the key to success when it comes to giving a presentation, but how do you make sure you…

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Machine Learning (Foundation)

Our live, tutor-led training course on Machine Learning is designed to provide you with a solid foundation in this exciting field. Guided by an experienced instructor in real time, this course blends interactive lectures, discussions, and practical exercises to ensure…

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Managing Meetings

Accreditations: CPD Approved I think everyone would agree that poorly called or run meetings waste valuable time for any organisation. This course will show you how to run meetings effectively and improve your ability to instigate actions that are quick…

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Microsoft Excel – Advanced

Join our 1-day virtual Excel class and take your spreadsheet skills to the next level with expert-led training designed for real-world data challenges. Whether you’re working in finance, marketing, operations, or administration, Excel is a critical tool that can unlock…

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Leadership Skills

Accreditations: CPD & ILM Approved A leader doesn’t necessarily have to be a ‘manager’, but it’s difficult to see how a manager could be truly effective without having at least some leadership skills. This course starts by introducing the basics…

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Leadership Theories

A leader doesn’t necessarily have to be a ‘manager’, but it’s difficult to see how a manager could be truly effective without having at least some leadership skills. This course starts by introducing the basics of leadership and explores where…

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Introducing GDPR

Accreditations: CPD Approved The General Data Protection Regulation (GDPR) is designed to strengthen and unify the principles of data protection for all individuals within the European Union and the European Economic Area. The GDPR is an incredibly important change to…

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Introduction to AI

The course starts by explaining what AI is, along with a brief description of its history. After that, it explores the different types of AI, key concepts in the field, and how AI is being applied in real life across…

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Customer Service

Accreditations: CPD Approved Customer service is the act of taking care of the customer’s needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer’s requirements are met. But how is this done?…

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Cyber Security

Accreditations: CPD & IIRSM Approved Course Description Employees, managers and directors should all have a good understanding of the threat posed by cyber-attacks and the importance of guarding against data breaches. This short course will explain why cyber attacks and…

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Cyber Security An Overview

Course Description Employees, managers and directors should all have a good understanding of the threat posed by cyber-attacks and the importance of guarding against data breaches. This short course will explain why cyber attacks and data breaches happen and provide…

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