Charity Digital has one clear mission: to help organisations be more digital. But how do they do this and how can they directly help your organisation to harness the power of digital tools and technology? Charity Digital delivers the UK’s…
Course Description TikTok is one of the world’s fastest growing social networks and is available in over 150 markets with over 1 Billion users each month. The format involves posting short-form videos – mostly for entertainment. However, it also presents…
Accreditations: CPD Approved Twitter is a social media platform that is used by a wide range of people, from celebrities, who use it to communicate with their fans to companies and brands who can use it to engage their customers and…
Accreditations: CPD Approved The course will start by providing an overview of the basic rules for sales people, along with the right mindset, self-assessment and the goals you’ll need in the short, medium and long term. It’ll cover cold calling,…
Accreditations: CPD Approved Right now, potential customers will be searching for your products and services ‐ and if they don’t find their way to your site, you could be deferring them to a competitor. Imagine if your website could rank…
This online course examines the main social media platforms and their use as marketing tools. In particular, we’ll look at Facebook, Instagram, LinkedIn and Twitter. We’ll cover the main business benefits, along with how social media can provide increased market…
Unlock the power of AI to streamline your daily tasks and workflows with our hands-on, tutor-led training course. Designed for professionals with a basic understanding of automation concepts, this intermediate-level course dives into real-world applications of AI-powered automation tools. Through…
Accreditations: CPD Approved When working in the adult social care sector, communicating is essential to develop your understanding of a service user’s needs, so you can provide them with the support they require. If the information exchanged is inaccurate or…
The course covers the key aspects and business benefits of Linkedin – the world’s most popular professional social networking platform. Linkedin focuses on business connections and growth and has over 810 million members around the world, spanning 200 countries and…
This micro course explores the essential elements of an effective marketing strategy to maximise the value of your Instagram account. The course also explains how to use hashtags to increase the reach of your account Learning Objectives By the end…
This course starts by exploring the history of Instagram to help you understand how it’s become such a powerful tool for generating sales, reaching new audiences and building brand awareness. You’ll learn how to set up an account and build…
Accreditations: CPD Approved The General Data Protection Regulation (GDPR) is designed to strengthen and unify the principles of data protection for all individuals within the European Union and the European Economic Area. The GDPR is an incredibly important change to…
The course starts by explaining what generative AI is, how it works, and why it’s such an impactful technology in today’s world. It then moves on to explore the history and evolution of generative AI, seeing the innovations that, through time,…
This Facebook for Business course will show you how to use Facebook effectively for your business. It starts by examining Facebook’s history and its phenomenal growth to almost 3 billion active users. You’ll learn how to set up and optimise…
Accreditations: CPD Approved Customer service is the act of taking care of the customer’s needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer’s requirements are met. But how is this done?…
In this micro Facebook advertising course, we’ll examine effective ways to boost engagement – including how to define your target audience, choose the right ads for your audience and effective ways to design and build your ad content. Finally, we’ll…
Course Description The ChatGPT Intensive course is a tutor-led, online learning experience designed to take participants from foundational knowledge to advanced proficiency in leveraging ChatGPT effectively. This hands-on course combines theoretical insights, practical techniques, and real-world applications to help individuals…